STATE OF NEW JERSEY
219th LEGISLATURE
PRE-FILED FOR INTRODUCTION IN THE 2020 SESSION
Sponsored by:
Assemblywoman GABRIELA M. MOSQUERA
District 4 (Camden and Gloucester)
Assemblywoman CAROL A. MURPHY
District 7 (Burlington)
Assemblyman JOE DANIELSEN
District 17 (Middlesex and Somerset)
Co-Sponsored by:
Assemblyman Webber, Assemblywomen Speight, Vainieri Huttle, Assemblyman Johnson and Assemblywoman Lopez
SYNOPSIS
Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.
CURRENT VERSION OF TEXT
As reported by the Assembly State and Local Government Committee with technical review.
An Act concerning the submittal of complaints from members of the public via State entity websites and supplementing chapter 14 of Title 52 of the Revised Statutes.
Be It Enacted by the Senate and General Assembly of the State of New Jersey:
1. Each State department, agency, authority, or instrumentality thereof shall make available on a prominent location on its Internet site a link to allow any member of the public to submit a complaint to the State entity concerning that entity’s performance, customer service, or similar matter of interest to the entity. The head of the State entity shall periodically review the complaints received through the website to assess in what manner appropriate actions may be taken to remedy matters that caused the complaint.
2. This act shall take effect immediately.